Privacy policy

Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the services and it tells you about your privacy rights and how the law protects you.

We use your Personal data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions:
For the purposes of this Privacy Policy:
"Account" means a unique account created for you to access our services or parts of our services.
"Application" means the software program (Bundi MFB Mobile) provided by our Bank downloaded by you on any electronic/mobile device.
"Bank" (referred to as either "the Bank", "We", "Us" or "Our" in this Agreement) refers to Bundi Microfinance Bank Limited.
"Cookies" are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
"Device" means any device that can access the Service such as a computer, a cell phone or a digital tablet.
"Personal Data" is any information that relates to an identified or identifiable individual.
"Service" refers to the Mobile App and Website.
"Service Provider" means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the service, to provide the service on behalf of the Company, to perform services related to the service or to assist the Company in analyzing how the Service is used.
"Usage Data" refers to data collected automatically, either generated by the use of the service or from the service infrastructure itself (for example, the duration of a visit to a page).
"You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

COLLECTING AND USING YOUR PERSONAL DATA
Types of Data Collected
Personal Data
While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
1. Email address.
2. First name, middle name, last name, and maiden name.
3. Phone number.
4. Address, State, Province, ZIP/Postal code, Local Government Area, City
5. Bank Verification Number (BVN).
6. Identity cards (NIN, Voters Card and Passport)
7. Usage Data

Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device you use, Your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends whenever you visit our services or when you access the service by or through a mobile device.

Information Collected while Using the Application
While using our Application, in order to provide features of our Application, we may collect with your prior permission:
Information regarding your location
We use this information to provide features of our service, to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on your device.
You can enable or disable access to this information at any time, through Your Device settings.

Use of your Personal Data
The Bank may use Personal Data for the following purposes:
1. To provide and maintain our services: including to monitor the usage of our Services.
2. To manage your Account: to manage your registration as a user of the services. The Personal Data you provide can give you access to different functionalities of the services that are available to you as a registered user.
3. For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the service.
4. To contact You: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
5. To manage your requests: To attend and manage your requests to us.
6. For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience.

We may share your personal information in the following situations:
1. With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our services, for payment processing, to contact you.
2. For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
3. With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company, service providers and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
4. With Your consent: We may disclose your personal information for any other purpose with your consent.

Retention of Your Personal Data
The Bank will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Bank will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our services, or we are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Bank's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
The Bank will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Your Personal Data

Business Transactions
If the Bank is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement
Under certain circumstances, the Bank may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency other legal requirements

The Bank may disclose Your Personal Data in the good faith belief that such action is necessary to:
1. Comply with a legal obligation.
2. Protect and defend the rights or property of the Bank.
3. Prevent or investigate possible wrongdoing in connection with the services.
4. Protect the personal safety of Users of the service or the public.
5. Protect against legal liability.

Security of Your Personal Data
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data
The service Providers we use may have access to your Personal Data. These third-party vendors collect, store, use, process and transfer information about your activity on our services in accordance with their Privacy Policies.

Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on Our Service, prior to the change becoming effective and updated.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us
If you have any questions about this Privacy Policy, You can contact us:
1. By visiting this page on our website: www.bundimfb.com
2. By sending us an email: info@bundimfb.com